State Farm® Insurance Agent Jake Thompson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
S
October 2, 2026
"Katie is a wonderful person to work with..very knowledgeable ans respectful!"
"S, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Dee DaQueen
October 1, 2026
"Tavian was awesome! One of the best agents I’ve dealt with thus far ☺️ communication was excellent and very heartwarming! Thanks for the warm welcome back!"
"Thank you for the 5-star review, Dee! We’re proud to serve the Grand Rapids community and truly appreciate your support. "
Traci Robinett
September 30, 2026
"Tatiana was so helpful and very pleasant to work with. Thank you for all your help."
"Thank you so much for the 5 stars, Traci! We truly appreciate your feedback and are always happy to help whenever you need us. "
Kristin Moralez
September 29, 2026
"Needless to say I was *shocked* while doing an online quote and instantly got a call back from THE Jake from State Farm! My son now thinks I am friends with a real life celebrity. Celebrity status notwithstanding, Jake was so helpful and got me a great deal on my insurance policy! 10/10 recommend to everyone!"
"Thank you for the 5-star review of Jake Thompson’s team - we really appreciate your kind words! "
Caprell Ellison
September 25, 2026
"Did a great job answered all of my questions"
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Grand Rapids insurance team. "
Brittany Sweeney
September 25, 2026
"Amazing service would recommend to any and everyone!! Would give 10 stars if I could!!"
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Jake Thompson’s team. "
Codey V.
September 25, 2026
"Jake was the man, saved me some money and did it in a timely manner. 5 stars!"
"Codey, thank you for the fantastic review! We’re always here to support you with your insurance needs in Grand Rapids. "
Louise M
September 25, 2026
"Kate was super helpful getting me a better car insurance rate!"
"Louise, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Miss Joyce
September 24, 2026
"Perfection, hands down"
"Miss, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
AARON
September 18, 2026
"Tavian is a great agent & is super friendly!!!"
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Grand Rapids. "
Aaron Hentschel
September 18, 2026
"Great service! My only complaint was that he was not wearing Khakis! Lol"
"Wow, thank you for the 5-star review, Aaron! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Thomas Kuzniar
September 18, 2026
"He was the best he was so respectful and we felt like he was so real"
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Wende Slack
September 15, 2026
"This agent was not just extremely helpful and knowledgeable but had so much patience working with me that I felt confident letting him set me up with both my car and house coverage. I would highly recommend him to anyone needing a new agent."
"Thank you so much for the 5-star rating, Wende! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Jake Thompson "
Ryan Gallagher
September 15, 2026
"I had a great experience! If you’re looking for good insurance. This is the place to go! Jake is the best!"
"Thank you for the 5-star review, Ryan! We’re proud to serve the Grand Rapids community and truly appreciate your support. "
Alivia Bartkowski
September 14, 2026
"I just moved to the state and Tavian was amazing getting me set up with everything I needed! He made everything easy and I would highly recommend working with him."
"Thank you so much for your wonderful feedback of us here at Jake Thompson’s State Farm Insurance office! We’re so glad you had a positive experience with us. Please give us a call or send us an email if we can help you with anything additional. - Jake Thompson’s Insurance Team "
Karlye Russ
September 10, 2026
"Kate M is the best! She is always super helpful and professional."
"Wow, thank you for the 5-star review, Karlye! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Kristen
September 9, 2026
"Jake was really awesome! Great to work with! Helped me out a lot with getting insurance on my car. Very friendly."
"Thank you so much for the 5 stars, Kristen! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Shay Tamez
September 2, 2026
"Jake from State Farm is my go-to insurance guy! ❤️ And yes, he does wear khakis sometimes! 😂
I’ve been with Jake for 10 years, ever since I first started with him at another office in Holland and followed him when he opened his own agency. For a decade, he has consistently gone above and beyond for me and my family.
His customer service is truly top-notch. Jake doesn’t just make you feel like a customer, he makes you feel like family. He’s always there when we need him, takes the time to help, and genuinely cares about the people he serves.
After 10 years of being taken care of this well, I honestly don’t know if I could ever switch to anyone else! Thank you, Jake, for always having our backs! ❤️
If you’re looking for an insurance agent who actually cares, Jake is your guy! 🙌"
"Thank you for that great review Shay! - we really appreciate your kind words! "
Yahnica Nikki
August 28, 2026
"⭐⭐⭐⭐⭐
I had a wonderful experience working with Tavian! He was very professional, patient, and helpful throughout the entire process. He took the time to answer all my questions, explained everything clearly, and made sure I understood my insurance options. Tavian truly went above and beyond to make sure I got the coverage that was right for me. I really appreciate his excellent customer service and would definitely recommend him to family and friends!"
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Archapala
August 26, 2026
"He was really great talking with, made my experience very easy and comfortable"
"Archapala, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Teresa Walton
August 24, 2026
"Jake was great. He called me right on time. Thanks Right on Time, Jake"
"Teresa, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Grand Rapids. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Jake Thompson and Team "
susan butts
August 21, 2026
"Great professional guy! Thanks Tavian"
"Thank you so much for the 5 stars, susan! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Francis Edoziuno
August 20, 2026
"The agent was very helpful and patiently explained the policy and questions that we had."
"Francis, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Grand Rapids. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Jake Thompson and Team "
Barcele Knox
August 14, 2026
"I had to renew insurance in a week and out the blue I get a call from Tavian, my State Farm agent (and son😉). Tavian saved me money in several areas but it really wasn’t about the savings. His enthusiasm, knowledge and attention to detail really stood out. Needed to say, I made my choice: I’m with Jake…and Tavian at State Farm✊🏽"
"Hi Barcele, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - Jake Thompson, Your State Farm Agent "
Holly
August 14, 2026
"Kate was great to work with!! She walked this technogly dunce through e-signing forms and saved me a ton of money helping me understand my coverages! Go here if you want a great price and super costomer service!"
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "