State Farm® Insurance Agent Jake Thompson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sa San
October 14, 2026
"I'm glad to find this insurance service for such an affordable bundle for my family. Jake and team has been very helpful and friendly from the start. I'd recommend this service to anyone I care for."
"Thank you for the 5-star review of Jake Thompson’s team - we really appreciate your kind words! "
Tony Yu
October 12, 2026
"Tavian did an amazing job and was able to lower our rates substantially on 3 vehicles. With better coverage as well! Highly recommend. Customer service was on point and come out to our business since it was a working day to accommodate us."
"Hi Tony, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Grand Rapids. If you ever need help, we are just a phone call away! - Your State Farm Agent, Jake Thompson "
Katie Vincent
October 9, 2026
"Got a great quote, very professional"
"Thanks so much for the fantastic rating, Katie! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Jannys
October 8, 2026
"Excelente atencion de mucha ayuda muy buen servicio"
"Thank you for the 5-star review of Jake Thompson’s team - we really appreciate your kind words! "
Sharon Turner
October 8, 2026
"Kate was so friendly and helpful to work with!!! 100% would recommend this office!"
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Terica Williams
October 7, 2026
"I highly recommend my insurance agent Tavian he was always helpful, professional, dry nice and made everything easy to understand. Great customer service♥️"
"Terica, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Cathy Fater
October 7, 2026
"Tavien Groves very knowledgeable. Very helpful and enjoyed talking with him!"
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Grand Rapids to know you had such a great experience with us. "
Sara Courtney
October 6, 2026
"Kate was super sweet; kind and helpful. Most importantly she listened. I have been with state farm for 13+ years and my policy was just transferred to this location and I’m continually surprised by the great service they provide! Thank you team"
"Hi Sara, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Jake Thompson’s team. Please reach out to us if any questions come up! - Jake Thompson’s Insurance Team "
Erika Vann
October 5, 2026
"Tavian Groves-Knox is an AMAZING support. He guided me through my questions with support and care. I appreciated his knowledge and understanding."
"Thank you so much for the 5 stars, Erika! We truly appreciate your feedback and are always happy to help whenever you need us. "
S
October 2, 2026
"Katie is a wonderful person to work with..very knowledgeable ans respectful!"
"S, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Dee DaQueen
October 1, 2026
"Tavian was awesome! One of the best agents I’ve dealt with thus far ☺️ communication was excellent and very heartwarming! Thanks for the warm welcome back!"
"Thank you for the 5-star review, Dee! We’re proud to serve the Grand Rapids community and truly appreciate your support. "
Traci Robinett
September 30, 2026
"Tatiana was so helpful and very pleasant to work with. Thank you for all your help."
"Thank you so much for the 5 stars, Traci! We truly appreciate your feedback and are always happy to help whenever you need us. "
Kristin Moralez
September 29, 2026
"Needless to say I was *shocked* while doing an online quote and instantly got a call back from THE Jake from State Farm! My son now thinks I am friends with a real life celebrity. Celebrity status notwithstanding, Jake was so helpful and got me a great deal on my insurance policy! 10/10 recommend to everyone!"
"Thank you for the 5-star review of Jake Thompson’s team - we really appreciate your kind words! "
Caprell Ellison
September 25, 2026
"Did a great job answered all of my questions"
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Grand Rapids insurance team. "
Brittany Sweeney
September 25, 2026
"Amazing service would recommend to any and everyone!! Would give 10 stars if I could!!"
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Jake Thompson’s team. "
Codey V.
September 25, 2026
"Jake was the man, saved me some money and did it in a timely manner. 5 stars!"
"Codey, thank you for the fantastic review! We’re always here to support you with your insurance needs in Grand Rapids. "
Louise M
September 25, 2026
"Kate was super helpful getting me a better car insurance rate!"
"Louise, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Miss Joyce
September 24, 2026
"Perfection, hands down"
"Miss, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
AARON
September 18, 2026
"Tavian is a great agent & is super friendly!!!"
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Grand Rapids. "
Aaron Hentschel
September 18, 2026
"Great service! My only complaint was that he was not wearing Khakis! Lol"
"Wow, thank you for the 5-star review, Aaron! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Thomas Kuzniar
September 18, 2026
"He was the best he was so respectful and we felt like he was so real"
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Wende Slack
September 15, 2026
"This agent was not just extremely helpful and knowledgeable but had so much patience working with me that I felt confident letting him set me up with both my car and house coverage. I would highly recommend him to anyone needing a new agent."
"Thank you so much for the 5-star rating, Wende! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Jake Thompson "
Ryan Gallagher
September 15, 2026
"I had a great experience! If you’re looking for good insurance. This is the place to go! Jake is the best!"
"Thank you for the 5-star review, Ryan! We’re proud to serve the Grand Rapids community and truly appreciate your support. "
Alivia Bartkowski
September 14, 2026
"I just moved to the state and Tavian was amazing getting me set up with everything I needed! He made everything easy and I would highly recommend working with him."
"Thank you so much for your wonderful feedback of us here at Jake Thompson’s State Farm Insurance office! We’re so glad you had a positive experience with us. Please give us a call or send us an email if we can help you with anything additional. - Jake Thompson’s Insurance Team "
Karlye Russ
September 10, 2026
"Kate M is the best! She is always super helpful and professional."
"Wow, thank you for the 5-star review, Karlye! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "